7j779 Privacy Policy
This policy has been written with full transparency about how we collect, use, and protect your personal information.
Quick Summary
Data Protection
All your personal and financial information is kept secure using SSL encryption technology.
Your Rights
You can view, correct, or request deletion of your information at any time.
No Third Parties
Your information is never sold or shared with third parties without your permission.
Transparent Policy
What information we collect and why is described clearly and completely in this document.
Introduction & Scope
This Privacy Policy ("Policy") sets out the legal obligations between the 7j779 online gaming platform ("we", "us") and users of this platform ("you", "your") regarding the collection, processing, storage, and use of information.
When you use 7j779's website, mobile version, or any related services, you automatically agree to the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our services.
This Policy applies to users operating in the Bangladesh market and has been drawn up in accordance with applicable data protection standards.
What Information We Collect
Various types of information are collected when you register and use services on the 7j779 platform. This information is divided into two main categories:
2.1 Information You Provide Directly
The information you consciously provide to us includes:
- Full name and date of birth (for age verification)
- Email address and mobile number
- National ID or passport details (for identity verification)
- Residential address
- Payment method details — such as bKash, Nagad, Rocket, Upay, or bank account information
- Any information provided when contacting our support team
2.2 Automatically Collected Information
When you use our platform, the following technical information may be collected automatically:
- IP address and device type
- Browser version and operating system
- Duration of user sessions and navigation patterns
- Data obtained from cookies and similar tracking technologies
- Date, time, and location information related to logins
- Gaming activity and transaction history
Purpose of Using Your Information
We use your information only for specific, legitimate, and transparent purposes. 7j779 processes your personal information for the following reasons:
- Account management: To create your account, verify your identity, and ensure secure access.
- Service delivery: To manage your gaming experience, provide bonuses, and offer technical support.
- Financial transactions: To securely process deposits and withdrawals.
- Customer service: To respond to your inquiries, complaints, or support requests.
- Fraud prevention: To detect suspicious activity and ensure platform security.
- Legal compliance: To meet applicable legal obligations and for dispute resolution purposes.
- Service improvement: To conduct analysis aimed at improving the user experience.
- Communications: To send platform updates, policy changes, or important notifications.
Data Sharing & Third Parties
7j779 never sells, rents, or transfers your personal information to third parties for marketing purposes. However, information may be shared in the following limited circumstances:
4.1 Service Provider Partners
Essential information may be shared with trusted third-party service providers for payment processing (including bKash, Nagad, Rocket, Upay, and banking partners), technical infrastructure, and security verification. These partners are required to process data in accordance with our guidelines and maintain data protection standards.
4.2 Disclosure for Legal Reasons
Information may be disclosed in response to a court order, legal process, or a valid request from a competent authority. We are committed to complying with legal obligations in such cases.
4.3 Fraud & Security
A limited amount of information may be shared, as necessary, with authorities responsible for anti-money laundering and fraud detection.
Cookies & Tracking Technologies
The 7j779 platform uses cookies and similar technologies. Cookies are small data files stored on your device that make your browsing experience more convenient.
5.1 Essential Cookies
These cookies are necessary for the basic functionality of the platform — such as keeping your login session active and ensuring secure navigation. Disabling these cookies will prevent the service from working properly.
5.2 Functional Cookies
These cookies remember your preferences and settings — such as language preference or layout choice — helping you get the same experience in future sessions.
5.3 Analytics Cookies
These cookies are used to analyse user behaviour and improve platform services. The data collected is aggregated and not personally identifiable.
You can control or disable cookies from your browser settings. Keep in mind, however, that disabling essential cookies may prevent some important platform features from working.
Data Retention Period
Your personal information is retained only for as long as necessary to fulfil the purpose for which it was collected. The following general principles apply:
- Account information: Retained while the account is active and for a set period after closure in accordance with legal obligations.
- Transaction records: Financial transaction data may be retained for an extended period for fraud prevention and legal requirements.
- Communication records: Customer service requests and related communications are retained for a relevant period.
- Cookie data: Session cookies are deleted when the browser is closed; persistent cookies remain active for a set duration.
Once the retention period ends or the data is no longer needed, it is securely deleted or anonymised.
Data Security Measures
7j779 applies industry-standard security measures to protect your personal and financial information. The key components of our security framework are:
- SSL/TLS encryption: All data transmitted between you and our servers is protected by industry-standard encryption.
- Secure payment gateway: All financial transactions are processed through a secure payment gateway.
- Access controls: Only authorised personnel can access specific data, and every access is logged.
- Regular security audits: Regular security testing is conducted to identify vulnerabilities in our systems.
- Two-factor authentication: An additional verification step is applied to prevent unauthorised access to accounts.
- Data minimisation policy: Only the minimum information necessary to provide the service is collected and used.
Complete security on the internet cannot be guaranteed, but we take every precaution to protect your information.
Your Rights
You have the following rights regarding data protection, and 7j779 is committed to upholding them:
- Right of access: You may contact us to receive a copy of the information we hold about you.
- Right to rectification: If your information is incomplete or incorrect, you may request a correction.
- Right to erasure: In certain circumstances, you may request the deletion of your information ("right to be forgotten"). However, some information may need to be retained due to legal obligations.
- Right to restrict processing: In certain circumstances, you may request that the processing of your information be limited.
- Right to object: You may object to the use of your information for specific purposes.
- Right to data portability: You may request your information in a structured, readable format.
- Right to withdraw consent: You may withdraw consent at any time for any data processing carried out on the basis of your consent.
To exercise these rights, please contact our support team. We will respond to your request in a timely manner in accordance with applicable rules.
Information of Minors
7j779 strictly does not provide services to persons under the age of 21. If we become aware that information from a minor has been stored with us, it will be deleted immediately and the associated account will be closed.
If a parent or guardian believes that information about their child or minor ward is held by us, please contact us immediately.
International Data Transfers
Our technical infrastructure and the servers of our service provider partners may be located outside Bangladesh. In such cases, your information may be transferred internationally.
Regardless of where data is processed, we ensure that the protection standards described in this Privacy Policy are maintained. All our third-party partners are bound by appropriate data protection commitments.
Policy Changes
7j779 reserves the right to update this Privacy Policy from time to time. For any significant changes, we will notify you via a notice on the platform or by sending an email to your registered address.
If you continue to use the service after changes are made, it will be assumed that you agree to the updated policy. We therefore recommend checking this page regularly.
Applicable Law & Jurisdiction
This Privacy Policy and any disputes arising under it will be governed and resolved in accordance with applicable law. In the event of a dispute, both parties will first attempt to resolve it through discussion.
Users in Bangladesh may enjoy additional rights under applicable consumer protection laws and data protection regulations.
Privacy Contact
If you have any questions about this Policy, wish to request access to your information, or want to exercise your rights, please contact our support team. We provide assistance in Bengali and English 24/7.